PREPARATION INSTRUCTIONS
Our Fido Fuels Raw Femur Bones will be shipped frozen and securely packed. Upon receiving your order, just freeze any items you don't intend to use right away.
If any of your products arrive thawed or beginning to defrost, rest assured that this is completely safe! There's no need to worry or be alarmed. It's perfectly safe to thaw and refreeze pet food.
When you're ready to feed your pup, take the package out of the freezer 24 hours in advance, allow it to thaw, and then serve! For your dog’s safety, do not cook these bones. They are meant to be served thawed and raw to your dog.
VIDEO: GUIDE TO RAW BONES FOR DOGS
SHIPPING
We ship our freshly frozen raw offerings every Monday. To ensure shipment on the same Monday, please place your orders by 9 am (CST). Orders received after 9 am on Monday (CST) will be shipped the following Monday.
HOLIDAY SHIPPING
In the event of a major holiday occurring on any weekday, there will be no shipping for that week; if a holiday falls on a Saturday, there will be no shipping on the preceding Monday, and if a holiday falls on a Sunday, there will be no shipping on the following Monday.
Holidays included are Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas, and New Year's Day.